Patient Rights and Responsibilities

Patient Rights

As a patient in our facility, you have the following rights:

Access to Care

• To access necessary surgical and/or procedural interventions that are medically indicated.
• Patients, family members, and/or designees are included in ethical discussions of and decisions affecting the patient’s care.
• Marketing or advertising regarding the competence and capabilities of the organization is not misleading to patients and/or support persons

Respectful and Considerate Care

• To be treated with respect, compassion, and consideration in a clean and safe environment.
• To be treated with dignity and without discrimination on the basis of race, color, religion, sex, national origin, disability, sexual orientation, or source of payment.
• To be free of restraint except when indicated to protect the patient or others from injury.
• To be free from all forms of abuse or harassment.

Privacy and Confidentiality

• To every consideration of personal privacy.
• Any patient case discussion, consultation, examination, and treatment will be conducted so as to protect each patient’s privacy.

Information About Treatment

• Patients are provided, to the degree known, information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
• To the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
• To receive information as necessary to provide informed consent for any planned procedure.
• To consent or decline in research affecting their care.
• When the need arises, reasonable attempts are made for healthcare professionals and other staff to communicate in the language or manner used by patients.
• To information prior to the day of services regarding the center’s fees for services and payment policies.
• To be informed of the absence of malpractice insurance, if applicable.

Refusal of Care

• To refuse care to the extent provided by law and to be informed of the potential consequences of this refusal.
• To be informed of their right to change their provider if other qualified providers are available.

Patient Responsibilities

As a patient in our facility, you have the following responsibilities:

Communication

• Providing accurate and complete information to the best of his/her ability regarding their health status, medical history, and current medications, including over-the-counter products and dietary supplements, and any allergies or sensitivities.
• Reporting any change in their condition during the present course of treatment and recovery.
• Participating in care decisions and for asking questions when they do not understand the information provided.

Respecting Others

• To be considerate of others, including health care professionals and staff, as well as other patients, and to respect their rights, privacy, and property.

Participation

• Adhering to the plan of treatment by following instructions, participating in his/her care, keeping appointments, and cooperating with care providers who assist with carrying out the plan(s) of care.
• Providing a responsible adult to transport him/her home from the facility and remain with him/her for twenty-four (24) hours, if required by his/her provider.
• Recognizing the effect of lifestyle choices on their personal health.

Financial Obligations

• Providing complete and accurate third-party payer information and meeting any outstanding financial obligations related to the services received.
• Accepting personal financial responsibility for any charges not covered by his/her insurance.
• Collaboration and agreement of payment policies and fees for services will be documented.

Advanced Directives:

This facility does not provide implementation of advanced directives; on the basis of conscience (the scheduled procedure is an elective procedure), regardless of the contents of any advanced directives or instructions from a health care surrogate or attorney. If an adverse event occurs at this facility, we will initiate resuscitative or other stabilizing measures and transfer patient to an acute care hospital for further evaluation. The receiving hospital will implement further treatment or withdraw of treatment measures already begun in accordance with patient wishes, advance directives or health care power of attorney.